Privacy Policy

Last updated: December 2025

1. Introduction

This Privacy Policy explains how Joyz Ltd (“Joyz”, “we”, “our”, or “us”) handles information in connection with our mobile applications, including the All-Language Translator app (the “App”), and our website located at https://www.joyz.io.

We are committed to protecting user privacy and complying with applicable data protection laws worldwide.

If you have any questions regarding this Privacy Policy, please contact us at [email protected].

2. Scope of This Policy

This Privacy Policy applies to:

  • Our Android mobile applications
  • Our website and related services

This Policy does not apply to third-party websites, services, or applications that may be accessed through ads or external links.

3. Information We Collect

3.1 Information You Provide

We do not require users to create accounts or submit personal information to use the App.

If you contact us directly (e.g. via email), we may receive:

  • Your email address
  • The content of your message

This information is used only to respond to your inquiry.

3.2 Automatically Collected Information

The App itself does not store or retain personal data.

However, when using the App, certain information may be collected automatically by third-party advertising and mediation services, such as:

  • Device identifiers (e.g. advertising ID)
  • IP address
  • App usage events related to ad delivery
  • General device information (OS version, device type)

This data is collected solely by third parties, not by Joyz directly.

4. Advertising and Third-Party Services

The App is monetized using advertising only.

There are:

  • No in-app purchases
  • No subscriptions
  • No user accounts

We work with third-party advertising and mediation platforms to display ads and manage ad delivery. These third parties may collect and process data in accordance with their own privacy policies.

Examples of such services may include major mobile advertising platforms (such as Google AdMob) and mediation providers.

Joyz does not control and is not responsible for how third-party advertising services collect or use data.

Users can manage or limit ad personalization through:

  • Android system settings
  • Google Ads settings (where applicable)

5. How We Use Information

Information processed in connection with the App is used for:

  • Displaying ads
  • Maintaining and improving app performance
  • Detecting fraud or abuse
  • Complying with legal obligations

Joyz does not sell personal data.

6. Data Retention

Joyz does not store personal data collected through the App.

Any data collected by third-party advertising services is retained according to their respective retention policies.

Information provided directly to us (e.g. support emails) is retained only as long as necessary to address the request or comply with legal obligations.

7. Children’s Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us and we will take appropriate action.

8. International Data Transfers

Third-party service providers may process data on servers located outside your country of residence.

Where required, such transfers are protected by appropriate safeguards in accordance with applicable data protection laws, including GDPR and UK GDPR.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal data
  • Request deletion
  • Object to or restrict processing
  • Withdraw consent where applicable

Since Joyz does not store personal data from App users, most requests should be directed to the relevant third-party service providers.

You may contact us at [email protected] for assistance.

GDPR and UK GDPR (European Union & United Kingdom)

If you are located in the European Union or the United Kingdom, the processing of your personal data is governed by the General Data Protection Regulation (GDPR) and the UK GDPR, respectively.

Under these laws, Joyz processes personal data only where a lawful basis applies, including:

  • Your consent (where required)
  • Compliance with legal obligations
  • Legitimate interests, such as delivering ads, ensuring app functionality, preventing fraud, and improving performance

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time where processing is based on consent

Since Joyz does not directly store personal data collected through the App, requests relating to advertising identifiers or ad-related data may need to be directed to the relevant third-party advertising providers. We will assist you where reasonably possible.

CCPA / CPRA (California, United States)

If you are a California resident, your rights are governed by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Under these laws, you have the right to:

  • Know what personal information is collected and how it is used
  • Request deletion of personal information
  • Opt out of the “sale” or “sharing” of personal information, as defined by applicable law
  • Not be discriminated against for exercising your privacy rights

Where required by applicable law, Joyz recognizes and honors Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information for the applicable device or browser context.

Joyz does not sell personal information.

However, third-party advertising services used in the App may process device identifiers and ad-related data for the purpose of delivering contextual or personalized advertising.

California users can manage ad personalization or opt out where applicable through:

  • Device-level privacy settings
  • Advertising platform settings (such as Google Ads controls)

Requests related to privacy rights may be submitted to [email protected].

Where required by applicable law, Joyz relies on user consent mechanisms provided by the operating system or third-party advertising platforms to enable or restrict personalized advertising.

This helps with:

  • GDPR consent logic
  • Google Play reviews
  • CMP expectations

10. Security

We take reasonable technical and organizational measures to protect information we handle.

However, no system can be guaranteed to be 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available at https://www.joyz.io/privacy/.

12. Contact Information

Joyz Ltd
Office No.17, 9.17 Capital Tower
91 Waterloo Road
London, SE1 8RT
United Kingdom
Email: [email protected]